Training and Development

Greater Manchester chippy levels up at National Fish & Chip Awards

Taylors in Stockport hwas named as the top performer in the Training and Development category at the National Fish & Chip Awards ceremony, which was hosted by TV personality Matt Baker.

The fish and chip industry has been acknowledging and rewarding businesses which are providing enriching options that nurture team members so they can upskill and grow in their roles. The Training and Development award is a key fixture within the prize line-up, as high-quality fish and chips is the delicious result of having masterful friers.

The competition’s top three ‘fry-nalist’ businesses – Taylors, Eric’s Fish & Chips in Thornham, Norfolk and Mister C’s in Selby, Yorkshire – showcased their dedication to building and empowering their workforces. The fish and chip sector commands quality service and high standards, which requires investment in training so that frying talent is equipped with the skills and knowledge to ensure the sector continues a forward progression.

All shone brightly throughout the industry panel’s extensive appraisal processes, but it was Taylor’s which passed the numerous tests with distinction. Its Director Anne Wallace OBE speaks of the unforgettable moment when the business was called as the winner: “We are absolutely delighted to have won this prestigious award. Taylors has always been passionate about training. We were once asked “why train your staff and then what if they leave? We replied, “what if we don’t train them and they stay?” We know that are staff are key to the success of our business.”

Andrew Crook, president of the National Federation of Fish Friers, says continuous employee training and development is the backbone of successful fish and chip businesses. “While being a skilled frier is a critical element for a chippy, building a strong foundation where a team is motivated and has chances to step through new doors, is an invaluable and necessary investment.

“This is a highly skilled profession to be in and Taylor’s is doing amazing things for its employees to enjoy long-lasting and fulfilling career paths.” Andrew continues. “We are appreciative of the committed efforts of our winner and finalists in making sure that members of the fish and chip community are adaptable to changing times, with new technologies being introduced, sustainable practices to adhere to, as well as customer expectations. The sector is transforming, and we have great people who are setting a fantastic example of how to embrace the new.”

The category’s sponsor is Blakemans, a leading manufacturer of sausage and meat products for more than 70 years in Europe. Sales Director James Morris praises the new champion for leading by example and inspiring other fish and chip shops: “The competition this year was closer than ever. All three finalists demonstrated a key focus towards staff training and development, what this means to their business and how they are constantly evolving to meet this ever-changing landscape.

“However, Taylors on this occasion turned out the worthy winner and its unwavering commitment to staff development shone through during the interview stage. Congratulations from all at Blakemans for your success at this year’s awards.”